Job Openings

JOB TITLE: Library Clerk 

Reports to the Library Manager. 

This job posting is for part time (no more than 20 hours a week) with the ability to work some Saturdays. Please email resume to info(@)gordonmemoriallibrary.org

NO calls please. 

SUMMARY:

Responsible for performing paraprofessional duties to include: assisting customers with the library systems, equipment, and online databases: Answering on informational questions; locating printer and electronic materials performing a variety of administrative and clerical activities. Work is performed with limited supervision. 

ESSENTIAL JOB FUNCTIONS:

  • Provide exemplary customer service to the public, co-workers, and supervisors
  • Assisting or leading in changing bulletin boards
  • Adapts in a constantly changing environment
  • Assists in other areas as assigned

POSITION SPECIFIC JOB FUNCTIONS:

  • Responds to requests for information from the library customers
  • Assists customers in the use of the library resources and services
  • Participates within various committees or groups as a team player
  • May perform circulation duties which include:
  • checking in/out borrowed material
  • collecting fines and fees
  • issuing library cards
  • sorting material
  • performing other related activities
  • Maintains records and guidelines under directions of the library team
  • Coordinates meeting room reservations and follows up with customers with questions or reservations
  • Answers customers queries by phone or facilitates the transfer of customer phone calls or emails to the appropriate party 

SUPERVISORY/BUDGET RESPONSIBILITIES

  • None 

KNOWLEDGE, SKILLS, AND ABILITIES:

  • Knowledge of applicable database
  • Knowledge of the Dewey decimal system
  • Knowledge of basic library principle and practices
  • Knowledge of customer service method and techniques
  • Skilled in resolving customer complaints and concerns
  • Skilled in maintaining organization
  • Skilled in attention to details
  • Skilled in reading, interpreting, applying, and explaining rules, regulations, policies, and procedures
  • Skilled in communicating effectively with a variety of individual in person, on the phone and electronically
  • Ability to provide exemplary customer service
  • Ability to participate with in a group as well as be a team player
  • Ability to think quickly in a variety of situation and respond
  • Ability to adapt in a constantly changing environment